Effective: November 21, 2026 · Version 2026-11-21 (announced November 14, 2026)
LearningSpark Corp. (the "Company") maintains this privacy policy under the Personal Information Protection Act of Korea to protect personal information and handle related concerns. It applies to visits to learningspark.io and to inquiries submitted through its online form.
1. Personal information we process and how we collect it
We collect the following through the website inquiry form.
- Required: name, organization, work email, customer type, services of interest, inquiry details
- Optional: preferred timeline
- Generated automatically: form language, the page the inquiry was sent from, consent notice version, and an irreversible transformation of your IP address
- Collected automatically when you visit the website: a cookie identifier, pages viewed and time of visit, referring page, browser and device type, and approximate location at country and city level (see Article 6)
The transformed IP value is used only to prevent repeated submissions and is deleted automatically after one day. Our inquiry database does not store the original IP address.
2. Purposes
- Reviewing and answering inquiries and providing consultations
- Sending a receipt email and notifying our staff
- Preventing repeated or abusive submissions
- Analyzing website usage statistics and improving content
We do not use this information for any other purpose, for advertising or marketing, and we do not sell it to third parties.
3. Retention and deletion
- Inquiry information: kept for one year after the inquiry is closed, then deleted without delay.
- If a consultation leads to a contract, related records are kept separately for the period required by law.
- Transformed IP value: deleted automatically after one day.
- Website usage statistics (Google Analytics): deleted automatically two months after collection
Electronic records are deleted in a way that cannot be recovered.
4. Processors
We entrust the following processing to service providers.
| Processor | Task | Processing location |
|---|
| Supabase, Inc. | Storing and managing inquiry data | Republic of Korea (Seoul) |
|---|
| Vercel Inc. | Operating the website and processing submissions | Republic of Korea (Seoul) |
|---|
| Plus Five Five, Inc. (Resend) | Sending receipt and staff notification emails | United States |
|---|
| Google (Google Workspace) | Receiving and storing notification emails in our staff mailbox | United States and other countries where Google operates data centers |
|---|
| Google LLC (Google Analytics) | Website usage statistics | United States and other countries where Google operates data centers |
|---|
Each processor's data processing terms prohibit processing beyond the entrusted purpose and require security measures and return or deletion after processing ends.
5. International transfers
When you submit an inquiry, personal information is transferred abroad to send and receive emails; when you visit the website, it is transferred abroad for usage statistics, as follows.
| Recipient (contact) | Country | Items | Purpose | When and how | Retention |
|---|
| Plus Five Five, Inc. (Resend), privacy@resend.com | United States | Email address and the inquiry information in the staff notification email | Sending receipt and staff notification emails | On submission, over an encrypted connection | Sending logs: 30 days |
|---|
| Google (Google Workspace), googlekrsupport@google.com | United States and other countries where Google operates data centers | Inquiry information in the staff notification email | Receiving and storing in our staff mailbox | When the notification is sent, over an encrypted connection | One year after the inquiry is closed |
|---|
| Google LLC (Google Analytics), googlekrsupport@google.com | United States and other countries where Google operates data centers | Cookie identifier, pages viewed and time of visit, referring page, browser and device type, approximate location | Website usage statistics | Sent over an encrypted connection when a page is visited | Two months after collection |
|---|
If you do not want your information transferred abroad, you can contact us by phone (+82-2-6348-2831) instead of using the online form. You can refuse usage statistics collection as described in Article 6.
6. Cookies and similar technologies
To understand how the website is used and improve its content, the Company uses Google Analytics, a web analytics service of Google LLC. Google Analytics stores a cookie in your browser and collects the pages you view and when, the referring page, your browser and device type, and your approximate location at country and city level.
- We review this information only as statistics that do not identify individuals. We do not use it for advertising or marketing, and we do not combine it with other information to identify you.
- Google Analytics does not store IP addresses, and the data it collects is deleted automatically after two months.
- How to refuse: you can block or delete cookies in your browser settings (Chrome: Settings > Privacy and security > Third-party cookies; Safari: Settings > Privacy; Edge: Settings > Cookies and site permissions). You can also install the Google Analytics opt-out browser add-on provided by Google (tools.google.com/dlpage/gaoptout).
- Refusing cookies does not limit your use of the website or the online inquiry form.
7. Your rights
- You may request access to, correction, deletion, or suspension of processing of your personal information at any time.
- Send requests by email to the privacy officer below. We will act on them without delay.
- You may also make requests through a legal representative or an authorized agent.
8. Security measures
- Access to inquiry data limited to designated administrators
- Encryption in transit (HTTPS)
- Database access controls and processing records
- Server-only keys stored separately and never exposed to the browser
9. Privacy officer
- Name and title: Jusan Kim, General Manager
- Contact: askedtech@learningspark.io
10. Remedies
For reports or advice on privacy infringement, you may contact the following Korean authorities.
- Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
- Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)
- Supreme Prosecutors' Office: 1301 (www.spo.go.kr)
- Korean National Police Agency: 182 (ecrm.police.go.kr)
11. Changes to this policy
This policy applies from November 21, 2026. We will announce changes on this page at least seven days before they take effect.
Changes (announced November 14, 2026): use of Google Analytics for website usage statistics (Articles 1 to 6). The previous policy (version 2026-11-08) applies until November 20, 2026.
